Frequently Asked Questions
Everything you need to know about shopping with Enzo Clothing Store.
What is your standard shipping policy?
We offer free standard shipping on all orders over $75. For orders below this amount, a flat rate of $7.95 applies. Most orders are processed within 1-2 business days and delivered within 3-5 business days.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached. To start a return, please visit our online Return Portal to generate a prepaid shipping label.
How can I ensure I select the right size?
Each product page includes a detailed size guide with specific measurements. As a general rule, our 'Signature Fit' runs true to size, while our 'Oversized Collection' is designed for a more relaxed, roomy silhouette.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Where are your clothes manufactured?
Enzo Clothing is committed to ethical manufacturing. Our garments are produced in certified factories in Portugal and Vietnam that prioritize fair wages, safe working conditions, and sustainable textile practices.
How do I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website. You can also track your status directly through your Enzo account dashboard.